Spam emails do'nt go straight to spam folder

AVG Protection
4

Hello Lior,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our Technical support team via chat to get help. They would check and help you with the Spam email settings. Thank you for understanding.
Feel free to let us know if you require further assistance.

5

Hello Lior,

We apologize for the inconvenience caused. We request you to setup the email scanner by following the instructions from the article: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields and contact us for further help.

Thank you.

1

hi,
I have avg internet security and in the past every spam mail went directly to the spam folder in my Microsoft office outlook, and suddenly for about a week it doesnt happen, and hundreds of email goes only to my inbox.
how can i fix that?
i want like before, that all of the spam email will go directly to the spam flder.
thank you
lior

3

where is the "AVG Antivirus interface on your desktop"?
i cant find it…
you personally tried to help me 2 weeks ago but it didnt help and i think the only solution is to do it is that you will Take control of your computer…

2

Hello Lior,

We apologize for the inconvenience caused. We request you to setup the email scanner by following the instructions from the article: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields and contact us for further help.

Thank you.