"Spam Filter not working in Outlook"

AVG Protection
11

When will this update be available? it's been some months now? As a developer I know it's hard to 'fix' a date, but an approximation would be convienent? Will this update require a new version to be installedd of can this follow the regular 'auto' upate functionality?

9

Ok, so I uninstalled Zen, reinstalled PC Tuneup and Internet Security without zen and the outlook filter stays intact, reinstall Zen and it removes Outlook filter… AVG What is up/.?

10

Is there a way to get a previous version of Ultimate in order to obtain the Outlook connector that was still functional, (and this is for Office Pro Plus 2013 not 2016 and not 365.)

KW

1

After instlling AVG Ultimate the Outlook Spam filter has dissapeared from Outlook interface.

I have checked all settings and ensured that the spam filter is enabled yet the filter buttons and ability to sort email by spam rules is gone… anyone else having this issue?

2

Ok, so I uninstalled Zen, reinstalled PC Tuneup and Internet Security without zen and the outlook filter stays intact, reinstall Zen and it removes Outlook filter… AVG What is up/.?

7

How can you remove Zen since I am having the same problem with spam getting into my outlook email accounts.  It's very annoying when you have to clear over 300 spam emails a day

8

Hello Kris,

We apologize for the inconvenience caused to you. Previous versions of AVG programs are currently not available. However, our development team will resolve this issue within next update.

Thank you.

4

Hello Wesley,

We can understand that. We have escalated this to our higher level to get any suggestion regarding this. When they reply us will update it here.
Please do keep checking this thread.
Your patience is much appreciated.

5

Hello Cherie.
Could you please let us know whether it is a free version or a paid version of AVG you are using? If it is a free version, please follow the steps below to uninstall Zen and install AVG Anti virus free alone.

6

When will this update be available? it's been some months now? As a developer I know it's hard to 'fix' a date, but an approximation would be convienent? Will this update require a new version to be installedd of can this follow the regular 'auto' upate functionality?

3

Hello Kris.
We regret for the inconvenience. Currently we don't have the feature to make AVG 2016 add in available for Outlook 2016.  However our development team are working on the issue and will be fixed in the upcoming updates.
Thank you.