Spam keeps coming after AVG blacklisting

AVG Protection
5

Hi Harry,
Thank you for reaching out to us with your concern.
Please make sure that Anti Spam component is installed on your computer. Please open the AVG Internet Security and click on Menu>Settings>Components and check if Anti Spam is installed. If not please install it and check if that fixes the issue.

1

I have AVG email protection running on MS Outlook (Office Pro+ 2013). I have unsubscribed from and blacklisted an incoming email address, but it still keeps coming. Why doesn't blacklist stop it? The address is…
info@ds.adviceglobalau.com

4

Thanks, Akash. Yes, I've been running Anti-Spam for quite some time now. My question concerns the ONLY email address that somehow manages to get around the AVG algorithm. It seems the sender has found a way around spam blockers. I would like to report this to AVG too, but how do I do that?

3

Thank you for explaining your concern.
If you are getting numerous email from a particular sender then you can add it to blacklist option present in AVG Anti-spam feature.
Open  AVG Internet Security dashboard, click on "Menu–>Settings–>Components"
Click on "customize" of Anti-spam component.
Select blacklist and add the email address of the spam email that you received.
Keep us informed about the status.

2

Hi Harry,
Thank you for reaching out to us with your concern.
Please make sure that Anti Spam component is installed on your computer. Please open the AVG Internet Security and click on Menu>Settings>Components and check if Anti Spam is installed. If not please install it and check if that fixes the issue.