Splice app infected with IDP.HEUR.24

[Veeramani_Sivakumar]

Hello Tony, 

We will check and help you to resolve it.

• Please confirm the operating system installed in your device.
• Let us know the version of AVG program installed. 
• Are you using AVG Anti-virus free or paid subscription?
• Please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the threat alert which you received.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

[system_0055p00000A4LJXAA3_Tony_Johnson]

Hi

I received a pop up earlier saying that Splice.exe was infected with IDP.HEUR.24. I've now quarantined the app.

I can't find anything online about IDP.HEUR.24 specifically. Is this a genuine threat or a 'false positive'? Should I delete the app and wait for a resolution? I've contacted Splice about the issue.

Many thanks!

[Lior_Avigdor]

I got the same notification

Would love to get updates regarding this issue 

 

Thanks!

[Veeramani_Sivakumar]

Hello Tony, 

We will check and help you to resolve it.

• Please confirm the operating system installed in your device.
• Let us know the version of AVG program installed. 
• Are you using AVG Anti-virus free or paid subscription?
• Please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the threat alert which you received.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.