Spyware installed?

I have AVG internet security installed on my computer and it is suppose to take care of spyware installations. My wife was using it and had a pop up display that would not go away and had a womens voice saying that we needed to call a 844 number to have some spyware removed. I talked to a guy at the numer and he sounded like he was india and wanted to take control of my computer to remove the threat. He had me type www.supportme.com but I did not continue… I told hime I wanted to do some research first, he said the company he worked for was dialmytech.us… I this lagit?

Hello Dennis,

Sorry for the inconvenience caused.
Actually if any malware programs are installed on your computer without your knowledge it would show up a popup which will ask you to call for a number to fix the issue found on your computer.
These are fake popups and if you allow remote access there are chances of stealing your personal information and also damage your PC and would cost money for their service.
We really appreciate that you didn't allow the remote access for the person you spoke.