You can beat this question to death … the only thing or the easiest way to handle is to unplug the Bluetooth source from computer until the computer is on. AVG lost points in my book with this. I have spent hours and hours installing, uninstalling, on the phone and so on and nothing has worked so as soon as my subscription is up … I am changing to another antivirus program.
AVG stinks
I had the same error as Zara above. I did the steps to start avg remover and it's taking forever! It asks to restart my computer and then when it does I just get a black screen with a buffering thing. I let it run for about an hour last night before I had to stop it and I started again tonight and it's been an hour already and it's still buffering. When I started up my computer today, a lot of avg stuff was uninstalled so will the rest uninstall tonight if I keep letting this run? Or do I need to try something else? When I open the remover and it searches for avg files on my laptop, it asks me to check the things I want uninstalled and before it had three check boxes and this time it only showed avg tune-up. I know it says to be patient, but how long is too long?
Hello Raja,
We apologize for the inconvenience.
This issue is caused due to the recent Windows 10 update. To fix this issue, please try the steps provided in this link http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/starting-watchdog-initiation-on-black-screen/945df18d-3fb7-466b-90de-150bd0abfcd1?auth=1
Thank you
William Schubert you are THE MAN! I have been fighting with my laptop all damn day, read your post and realized I too just bought a new Logitech (M325) wireless mouse a few days ago … it did not start acting up until this morning but as soon as I removed the logitech USB adapter windows was able to start up no problem… AVG uninstaller was finally able to finish removing AVG… thanks again.
I am having this problem with Windows 10 and AVG Business, same problem. Black screen and Watch Dog message. We have over 70 PCs with Windows 10, so far 2 have failed in the last 24 hours with the new updates. We do not have any logitech drivers on any of the PCs. These are not laptops. They are freshly built and installed with Windows 10 Professional.
So far I have been unsuccessful trying to uninstall AVG in safe mode and when Windows 10 reboots after running the uninstall tool we get the black screen and nothing. We are going to be resetting these 2 PCs and if I get anymore problems with AVG and Windows 10 I will no be renewing my subscription to AVG.
Poor very poor.
Hi,
I had the same problem with "Starting Watch Dog Initialization" so I did what AVG support advised to do :
safe mode > use the AVG remove tool to uninstall all the AVG component. (which I did though I had lot of troubles to uninstall all component. Eventually, I had to download a free uninstall software to be sure I removed everything from AVG)
HOWEVER, to me the problem is not solve because I can't restard the computer in normal mode : it loads endlessly....
Therefore, I don't know what to do next.
I don't have a logitech mouse bluetooth or whatsoever.
Please could you help ?
Thanks
Hello people!
I have Fujitsu U574 laptop, operating system Windows 10. I use AVG antivirus. At the same I downloaded 360 Total. When I ordered full check and repair, 360 Total suggested adding some windows files /I don't remember what exactly/. I accepted. After finishing the process I restarted my laptop and it showed the following on the screen:
2016-07-03 16:28:55.195 Phase 0 : Starting Watch Dog Initialization :
2016-07-03 16:28:55.382 Phase 0 : Loading Config. . . (roots, krnl, setup)
2016-07-03 16:28:55.445 Phase 0 : Pre initialization events.
2016-07-03 16:28:55.460 Phase 0 : Creating watch Dog dynamic key list.
2016-07-03 16:28:55.507 Phase 0 : subsystems initialization.
2016-07-03 16:28:55.710 Phase 0 : finished.
2016-07-03 16:28:55.710 Phase 1 : Initialize components …
2016-07-03 16:28:55.773 Phase 1 : Starting reactor …
2016-07-03 16:28:55.773 Phase 1 : Starting components …
2016-07-03 16:28:55.851 Phase 1 : Starting internal subsystems …
2016-07-03 16:28:55.914 Phase 1 : Starting command channels …
2016-07-03 16:28:55.929 Phase 1 : Srm start actions …
2016-07-03 16:28:55.945 Phase 1 : Starting external subsystems …
2016-07-03 16:28:56.007 Phase 1 : finished …
No key works, no action happens. I can’t start up the laptop. I have read that I should use AVG rescue bootable USB. I did what has been told in introductive video, but it does not work as well.
What is the reason of the above mentioned problem?
Is it possible to solve this problem without formatting and losing files?
Who can help me to solve this problem?
Zara
Hi I'm experiencing the same problem as Zara, however I'm unable to boot my computer into "safe mode." My device is a Toshiba Satellite Laptop running Windows 10. What am I to do?
Thanks in advance
I had the same error as Zara above. I did the steps to start avg remover and it's taking forever! It asks to restart my computer and then when it does I just get a black screen with a buffering thing. I let it run for about an hour last night before I had to stop it and I started again tonight and it's been an hour already and it's still buffering. When I started up my computer today, a lot of avg stuff was uninstalled so will the rest uninstall tonight if I keep letting this run? Or do I need to try something else? When I open the remover and it searches for avg files on my laptop, it asks me to check the things I want uninstalled and before it had three check boxes and this time it only showed avg tune-up. I know it says to be patient, but how long is too long?
There is a response from someone on this web page [Peter Barker] who reported that he did not have any Logitech wireless mouse on his computers, so the response Karthikeyan of AVG is obviously rubbish and is a get out for AVG. I had a call booked with AVG who reported to me that they would call me between 08:00 and 12:00 today. It's now 12:13 and they have not had the courtesy to call me as promised. THANKFULLY, a second system restore disk I had managed to boot up [the first didn't] and I was able to revert to a Restore Point. If this had failed, the only option I was going to use was install a new hard drive and load that up with a system image I had. So, I am not chuffed with AVG and am quite likely to revert to Windows Defender when my licence for AVG riuns out.
I have exactly the same screen as at the top. Only difference is laptop brand and dates. I am running Win10. I have looked at many help sites and they say to start in safe mode with F8 or shift F8. I have tried both of these and I get the same results. It takes about 10 minutes for the screen to appear each time I start after a forced shutdown. There is no other option from this screen other than forced shutdown. I am writing this on my iPhone and I do not have a way to make either a CD or a flash drive? Do I have to make one of these and use it to boot my PC?
Hello Zara,
Sorry, this issue should have happened because of installing 360 Total program along with AVG antivirus.
Did you try booting your PC into Safe mode?
If not please follow the instructions mentioned in this link: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
to boot your Windows 10 into safe mode.
If you are successfully in safe mode then please run the AVG remover tool to remove the traces of AVG antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
After this boot your PC into normal mode and check whether the issue persists.
I am having this problem with Windows 10 and AVG Business, same problem. Black screen and Watch Dog message. We have over 70 PCs with Windows 10, so far 2 have failed in the last 24 hours with the new updates. We do not have any logitech drivers on any of the PCs. These are not laptops. They are freshly built and installed with Windows 10 Professional.
So far I have been unsuccessful trying to uninstall AVG in safe mode and when Windows 10 reboots after running the uninstall tool we get the black screen and nothing. We are going to be resetting these 2 PCs and if I get anymore problems with AVG and Windows 10 I will no be renewing my subscription to AVG.
Poor very poor.
Hello Zara,
Logitech is term which we used to represent for drivers. AVG watch dog issue is normally caused by if you are installed outdated drivers like keyboard or mouse. To ensure that we request you to check for latest updates on your drivers.
We would request you to follow the below steps to check whether your drivers are updated.
Step 1: Press WIN DOWS button along with R key.
Step 2: Type devmgmt.msc in run command.
Step 3: Select Keyboard and right click which followed by MICE .
Step 4: Please right click and select update all drivers.
Check whether your drivers are updated with latest version. If its updated try to restart your system once after drivers are updated and check whether your AVG programs working good. Feel free to contact us again if you need any further assistance.
Thank you.
Hello AVG Support Team,
I have been facing the same problem with my laptop since yesterday and am unable to fix this problem which has practically paralyzed my laptop!!!
Was under the impression you guys "fix" problems…NOT create them!!
Tried following your instructions re. Running in "Safe Mode" but was unable to access the internet while in that mode…so how do I download the link for AVG Remover?
Kindly assist to clear up this mess asap! I an now wondering how to take an important exam tomorrow when this silly problem is causing so much havoc…NOT everyone can just "magically" access another laptop/PC…that too at the last minute!
Really bad call on your part, AVG!!
Hello Tiziano,
Please be informed that Microsoft has confirmed that the issue is caused by outdated Logitech drivers and is unconnected with AVG software. Please try to update or reinstall the Logitech drivers and check whether you it resolves the issue.
If you are facing any further issues we request you to contact Logitech support so that they could assist you better in updating the drivers on your PC.
Thank you for your understanding.
Hello Keith,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Hello Zara,
We apologize for the difficulties and inconvenience caused.
Have you tried to download AVG remover tool through different browser?
Please open different browser and try download AVG remover tool through this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe in safe mode
Please get back to us for any further assistance.
Thank you.
Two laptops in my shop had this and I got a tip from AVG CC that led me to the solution. Both had Logitech adapters for a mouse. This turned out to be the problem. Logitech drivers plus Win 10 anniversary update plus AVG = Watch Dog Black Screen.
Remove Logitech USB adapter. Holding down the power button in the middle of rebooting brought up the Start Up Repair screen from which I was able to get to safe mode. Then uninstall AVG. Run removal tool. Reboot back to normal. Run the SetPoint – Logitech Support + Download software. After installation I was able to plug back in the Logitech adapter (at which time it acquired the different drivers from Setpoint) and reinstall AVG as normal. Several reboots and no problems.
AVG,
What kind of antivirus program you are providing. Even virus is far better than thesoftware. I am not able to run windows 10 in safe mode. Every time i start I end up getting below information. No progress afterwards. Please provide me a solution to start Windows 10 in Safe mode.I tried the Links provided in this page but no use
2016-07-03 16:28:55.195 Phase 0 : Starting Watch Dog Initialization :
2016-07-03 16:28:55.382 Phase 0 : Loading Config. . . (roots, krnl, setup)
2016-07-03 16:28:55.445 Phase 0 : Pre initialization events.
2016-07-03 16:28:55.460 Phase 0 : Creating watch Dog dynamic key list.
2016-07-03 16:28:55.507 Phase 0 : subsystems initialization.
2016-07-03 16:28:55.710 Phase 0 : finished.
2016-07-03 16:28:55.710 Phase 1 : Initialize components …
2016-07-03 16:28:55.773 Phase 1 : Starting reactor …
2016-07-03 16:28:55.773 Phase 1 : Starting components …
2016-07-03 16:28:55.851 Phase 1 : Starting internal subsystems …
2016-07-03 16:28:55.914 Phase 1 : Starting command channels …
2016-07-03 16:28:55.929 Phase 1 : Srm start actions …
2016-07-03 16:28:55.945 Phase 1 : Starting external subsystems …
2016-07-03 16:28:56.007 Phase 1 : finished …