Status of my account. problems wps files converted to read only

AVG Performance
3

Hi John,

We'll help you resolve those issues.

First, we will guide you to activate your AVG Internet Security subscription. Your trial subscription for AVG Internet Security was renewed automatically to the paid subscription.

Please use this article to know how to activate your AVG Internet Security subscription.

Note: Use your AVG My account email address and password to activate the subscription

Issue regarding the pdf files, we suggest you to turn off "Hacker Attack" protection (Turn off both "Enhanced firewall" and "Ransomware Protection") from the AVG Internet Security user interface and try to edit your PDF files.

Let us know the status of the issue to proceed further.

Thanks,
Vishnu Vardan

1

Hi guys I recently had money deducted from my credit card for an update but still  showing  free status.
Secondly and more importantly  as a freelance writer I am a tad p'd off  with having my wps files locked in read only mode.
Any help will be appreciated.
Kindest John

2

Hi John,

We'll help you resolve those issues.

First, we will guide you to activate your AVG Internet Security subscription. Your trial subscription for AVG Internet Security was renewed automatically to the paid subscription.

Please use this article to know how to activate your AVG Internet Security subscription.

Note: Use your AVG My account email address and password to activate the subscription

Issue regarding the pdf files, we suggest you to turn off "Hacker Attack" protection (Turn off both "Enhanced firewall" and "Ransomware Protection") from the AVG Internet Security user interface and try to edit your PDF files.

Let us know the status of the issue to proceed further.

Thanks,
Vishnu Vardan