Hi Melissa,
We're glad to look into this & help you.
From your description, it seems that you're being prompted to subscribe AVG TuneUp, while attempting to fix the detected performance issues.
To ensure this, share us the screenshot of the notification that you receive.
I paid for AVG, deleted free AVG, downloaded it, activated it, added account information, and when I go to use it, it is STILL asking me to subscribe before it will clean up my computer.
Hi Melissa,
We're glad to look into this & help you.
From your description, it seems that you're being prompted to subscribe AVG TuneUp, while attempting to fix the detected performance issues.
To ensure this, share us the screenshot of the notification that you receive.
Let us clarify this for you, Melissa.
AVG Internet Security doesn't include AVG TuneUp & it needs to be purchased separately, which you've already did.
If required, you can check this article, which has the steps to install, activate AVG TuneUp. Once you activate AVG TuneUp, you shouldn't receive the same notification.
For further queries, feel free to write back to us.
You are correct! I didn't realize I had to separately subscribe to TuneUp, especially since I didn't notice anything saying TuneUp, so I thought it was all part of AVG Security. Thanks.