Hello Jonathan,
Sorry to hear that. Please reactivate AVG Internet Security unlimited as per the steps mentioned below and check if it works:
1. Please open AVG dashboard and click on your email address at top right corner.
2- Then select 'Leave this network' option and confirm it by clicking on 'Leave' button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.
If the issue persists, please share the screenshot of AVG user interface to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
I logged into my AVG account after buying a subscription to Internet Security - Unlimited. However, AVG is still stating that my Internet Security Expires in 17 days.
I'm confused as to what to do right now.
I have logged in and I have confirmation of my purchase.
Hello Jonathan,
Sorry to hear that. Please reactivate AVG Internet Security unlimited as per the steps mentioned below and check if it works:
1. Please open AVG dashboard and click on your email address at top right corner.
2- Then select 'Leave this network' option and confirm it by clicking on 'Leave' button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.
If the issue persists, please share the screenshot of AVG user interface to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
Other user Jonathan Pichardo posting (https://support.avg.com/answers?id=906b0000000DuotAAC).
Jonathan, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru