Still on free package

AVG Performance
3

Hi Gordon,

We apologize for the inconvenience.
From your description, we assume that your AVG Internet Security awaits reactivation & you're receiving adverts for our other AVG products.
Please refer to this article to reactivate your AVG Internet Security.
Also, refer to this article & disable the following options to disable adverts:

  • Share app-usage data with AVG so we may offer you upgrades or our other products.
  • Share app-usage data with AVG so we may offer you 3rd party products.

Let us know if you need further assistance.

1

Paid for subscription down loaded, still on basic free package, messages of ip address exposed and various items need adressed with upgrade package to paid subription needed again. Need help as ready to cancel

2

Hi Gordon,

We apologize for the inconvenience.
From your description, we assume that your AVG Internet Security awaits reactivation & you're receiving adverts for our other AVG products.
Please refer to this article to reactivate your AVG Internet Security.
Also, refer to this article & disable the following options to disable adverts:

  • Share app-usage data with AVG so we may offer you upgrades or our other products.
  • Share app-usage data with AVG so we may offer you 3rd party products.

Let us know if you need further assistance.