Hello Alan, Thanks for replying to me over the weekend, having today (Monday) attempted to use the Removal tool you linked me to, I am once again in trouble.
After it finds the target products and I select both of them, it commences the process, but is interupted once more by :-
bizarrely, repeated attempts brought up a questionaire asking my opinion on the experience!
You can imagine the response I have given, I ghope that somewhere in the bowels of the organisation it will cause some mild discomfort, similar to the insertion of a pinapple (rough end first) !
Is it possible that you could instigate another remote session for me so that they can remove the mess which THEY created from my machine and replace it with a PROPERLY install of the ZEN product which you kindly linked me to?
I have been suffering with this problem caused by AVG alone, since early December and don't think that this request is unreasonable.
Look forward to hearing what you can arrange for me, and thank you for your help.
Geoff, AVG Zen… Quote "This I was told was not possible as this product is not distributed as a "Free" version"… Have a look @ this webpage (http://www.avg.com/ww-en/home-small-office-security#all-tab). AVG Zen is available on the AVG Protection FREE & AVG Performance FREE products.
AVG Guru
AVG Guru
AVG Guru
Hello Alan, Thanks for replying to me over the weekend, having today (Monday) attempted to use the Removal tool you linked me to, I am once again in trouble.
After it finds the target products and I select both of them, it commences the process, but is interupted once more by :-
bizarrely, repeated attempts brought up a questionaire asking my opinion on the experience!
You can imagine the response I have given, I ghope that somewhere in the bowels of the organisation it will cause some mild discomfort, similar to the insertion of a pinapple (rough end first) !
Is it possible that you could instigate another remote session for me so that they can remove the mess which THEY created from my machine and replace it with a PROPERLY install of the ZEN product which you kindly linked me to?
I have been suffering with this problem caused by AVG alone, since early December and don't think that this request is unreasonable.
Look forward to hearing what you can arrange for me, and thank you for your help.