Still telling that tune up expires after buying licence

AVG Performance
6

Hello Robbert,

I apologize for the inconvenience. I see that you have an active product of AVG TuneUp - Unlimited (1-year subscription) under your registered email address.

AVG TuneUp Unlimited does not require a license number for activation, as it is activated using your AVG My Account that was created for your purchase. Please refer this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate AVG TuneUp Unlimited and check the status.

If you face any difficulties, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of  AVG Zen console to check and assist further.

7

Screenshot Zen Desktop

8

User Micheal Weir has posted their own topic (https://support.avg.com/answers?id=9060N000000TpMiQAK).
AVG Guru

2

Thank you for following the steps provided and providing the screenshot to explain the situation.
I see that it shows as PC TuneUp free on AVG main user interface.
In this case, I request you to get our additional support help for activating TuneUp subscription.
An email instruction has been sent on how to get connected with them.
If the email is not found in inbox do check in spam and junk folders.

1

my avg pc tune up , i payed for a year, is still telling me that in 14 days my trial will expires.i installed it several times, but still i get this warning.

4

Hello Robbert,

I apologize for the inconvenience. I see that you have an active product of AVG TuneUp - Unlimited (1-year subscription) under your registered email address.

AVG TuneUp Unlimited does not require a license number for activation, as it is activated using your AVG My Account that was created for your purchase. Please refer this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate AVG TuneUp Unlimited and check the status.

If you face any difficulties, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of  AVG Zen console to check and assist further.

5

User Micheal Weir has posted their own topic (https://support.avg.com/answers?id=9060N000000TpMiQAK).
AVG Guru

3

Screenshot Zen Desktop