Stolen laptop, how do I cancel AVG on it and re-install on new laptop

General discussion
3

Hello Emma. I am sorry to inform you that it is not possible to use the same license number on the second PC before uninstalling it from the first PC.

1

Hi,

My laptop has been stolen so I need to cancel the AVG protection on this computer then re-install AVG onto my new laptop as I have paid for a year's service…Is this possible?

Thanks :slight_smile:

2

Hello Emma. I am sorry to inform you that it is not possible to use the same license number on the second PC before uninstalling it from the first PC.