Hi Hugo,
AVG Support via community forum is available only in English. For a translation, for example you can use https://translate.google.com
We will help you in this.
I can cancelled the auto renewal for your AVG PC TuneUp (Legacy) and you will not be charged for it again.
And for the refund request for the AVG Internet Security for which you were charged on Jul 18, 2020.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed.
Unfortunately, in your case, this time frame has been surpassed.
I have cancelled the auto renewal that subscription too.
Oorspronkelijk bestelnummer 54809900200
oorspronkelijke besteldatum 7 december 2019
Abbonnement verloopt op 22 december 2020
volgend factuurbedrag €34,99
Ik wil dat dit abbonement gestopt wordt . IK HEB GEEN PC MEER WAAR AVG NODIG IS.
Heb reeds op 27 juli brief gezonden aan AVG ecommerce CY Limited, Amsterdam.
ONDANKS ALLES IS ER € 54,99 VAN MIJN MASTERCARD GEHAALD. IK ZIE DIT ALS DIEFSTAL.
IK WENS GEEN ENKELE DIENST MEER VAN AVG.
GEEN OPVRAGING GELD OP 22/12/20 EN TERUGBETALING VAN 54,99 van JULI.
Ik hoop dat er wat respect en eerlijkheid bestaat bij uw firma.
Laat me ook iets weten .
Hugo Ketelslegers
Hi Hugo,
AVG Support via community forum is available only in English. For a translation, for example you can use https://translate.google.com
We will help you in this.
I can cancelled the auto renewal for your AVG PC TuneUp (Legacy) and you will not be charged for it again.
And for the refund request for the AVG Internet Security for which you were charged on Jul 18, 2020.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed.
Unfortunately, in your case, this time frame has been surpassed.
I have cancelled the auto renewal that subscription too.