Hi Dennis,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know the version of your windows operating system please?
If possible, please share us the screenshot of AVG pop-up ads in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3P1sdEu
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
You can also refer to this article: https://bit.ly/3s4XRHn to manage AVG pop-up ads on your PC.
Thank you and keep us updated.
I am about to remove AVG from all my computers because I am tired of getting ads on my desktop from them to renew subscriptions I have already cancelled. My desktop is not your f@#$%g ad space!!
Hello Stephanie,
We are glad to help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
I can't get a screenshot until it happens again. I have already disabled offers under settings > personal privacy but this ad still keeps coming back for AVG tuneup.
I uninstalled opera because it suddenly came with stuff running constantly and annoying desktop popups.
Thank you for replying and sharing the screenshot, Dennis.
We have sent you an email asking you to connect with our AVG free remote techician and please reply to that email for further assistance.
Thank you.