AVG gives free trial and warning that 7 days are remaining but when you try to cancel cant't get into site until they charge your card for 1 year subscription . After 7 day warning i tried to cancel and they stopped sending notifications of amount of problems solved, so Ithought I was cancelled .
Only way to stop them is to cancel credit card before free trial has ended.
Hi Igor,
We are sorry to know that you have decided to cancel your AVG subscription.
We will check and help you with this concern.
Before we proceed with your cancellation request, may I ask you why you wish to cancel? Your feedback and experience with using this service will help us improve. And perhaps, if there is a particular issue with the service, I will do my best and try to resolve it.
Thank you and keep us updated.
Hello!
I want to cancel my AVG subscription. I want AVG to stop charging money from my bank card. Could you please help me with it?
Thank you in advance.
Hi Igor,
We are sorry to know that you have decided to cancel your AVG subscription.
We will check and help you with this concern.
Before we proceed with your cancellation request, may I ask you why you wish to cancel? Your feedback and experience with using this service will help us improve. And perhaps, if there is a particular issue with the service, I will do my best and try to resolve it.
Thank you and keep us updated.
Hello!
Thank you for your reply. The reason I have decided to cancel my subscription is because I switched to the default MS Windows Defender and it currently perfectly meets all my needs.
Thank you!
AVG gives free trial and warning that 7 days are remaining but when you try to cancel cant't get into site until they charge your card for 1 year subscription . After 7 day warning i tried to cancel and they stopped sending notifications of amount of problems solved, so Ithought I was cancelled .
Only way to stop them is to cancel credit card before free trial has ended.
Yes its a type of scam. They offer you 1 month free trial. The "free subscription" doesn't show up on your account so you can't cancel it. Then once you are billed at 1 month and 1 day, you can cancel but they won't refund you the years subscription. So if you choose the 1 month "free subscription" you can't avoid getting charged for 12 months. No refunds - But they are "Very Sorry" about this.
Only way to cancel is to change or cancel your credit card.
Hello Igor,
Thank you for sharing the reason of the cancellation.
We'd like to inform you that the auto-renewal of any of the AVG orders on your account or expired orders are turned off on the account that you used for community, which means that you will not be charged for a renewal once it expires, yet you will be able to use the service by the end of the current period.
When you decide you want to reactivate your subscription, you can do it quickly and easily from here:
https://www.avg.com/en-ww/homepage#pc
We really are sorry to see you go, but we appreciate that you’ve shared your experience of this product with us — it always helps us improve our services. If there is anything else we can do for you while you’re still with us, feel free to get in touch.
In case, if you're referring to any other orders, please let us know.
I hope you have a great day, and stay safe online.