Stop Billing my CC

How do I stop AVG auto billing - I logged into my account and there are no active subscriptions but i just (3/9/2021) got a cc charge. This is not the first time I have had difficulty with AVG billing. This is really annoying!!!

response from AVG

This isn't the experience we want you to have.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

I responded with the info they asked for...

Heard nothing form AVG - not surprisingly they (AVG) have an average 1 star review with the BBB

Hi Mike,

We've replied to your original post.
Please revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!

Hi Mike,

We've replied to your original post.
Please revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!