Hello Marylou,
Let us explain this for you. You have AVG Internet Security - Unlimited which is valid till 2019.8.27 in our records. Have you purchased AVG subscription recently along with CD?
If so, you need to register & activate the code received along with the box. Please check and follow the instructions mentioned there. Let us know if you face any difficulties with it.
Share the screenshot of popup if the issue persists after reactivation.
I purchased my CD Avg Premium 2 yrs …THIS IS A CD…MEANS I DO NOT HAVE TO REPLACE EVERY FREAKING TIME YOU SAY SO.?? WHAT DID MY 39 DOLLARS GET ME? YOU POPPING UP IN THE MIDDLE OF SOMETHING. ? NO —STOP IT – JUST STOP
Hello Sable Smith,
That’s certainly not how we want your AVG to work. We see that you have purchased AVG Internet Security - Unlimited on 2018.8.27 for 1 year, that's why it is valid till 2019.8.27.
We couldn't locate any recent purchase in our end. We aren't sure where you purchased Avg Premium CD for 2 yrs. Do you have proof of purchase to check and asisst you with it?
You need to activate your paid subscription to stop buy now popups. We will help you with it once we located your account/recent purchase.