Hello Len,
We regret to hear about the inconvenience caused. This problem is caused by a conflicting Microsoft update and we request you to repair or reinstall the Visual C++ Redistributables from this website: http://www.microsoft.com/en-au/download/details.aspx?id=30679 .
After you install them, the scan issue will be resolved but please note that this is a temporary issue and a permanent fix will be provided by Microsoft soon.
Thank you.
I cannot stop a scan that started a couple a few days ago I have tried task manager to stop it without any success
Hello Len,
We regret to hear about the inconvenience caused. This problem is caused by a conflicting Microsoft update and we request you to repair or reinstall the Visual C++ Redistributables from this website: http://www.microsoft.com/en-au/download/details.aspx?id=30679 .
After you install them, the scan issue will be resolved but please note that this is a temporary issue and a permanent fix will be provided by Microsoft soon.
Thank you.