Stopping AVG taking money from my Credit Card

AVG Subscription
3

Hello Jacqueline,

We acknowledge your refund request. We're sorry that you feel this way. 
We do not find any active subscription/transaction registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your transaction.
Please check and revert to us. We'll check and explain you further about the charge. 
Thank you.

1

All my subscriptions were cancelled as proven by their email dated 8th October 2019.

2

Hello Jacqueline,

We acknowledge your refund request. We're sorry that you feel this way. 
We do not find any active subscription/transaction registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your transaction.
Please check and revert to us. We'll check and explain you further about the charge. 
Thank you.