Hello Ian,
We understand your concern about a background running process.
Unfortunately, we couldn't view the link that you have provided due to company's security policy.
We request you to attach the screenshot of the window showing the background process here so that we can assist you better.
Just in case that you are unaware, you can post the screenshot here in your topic.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello Ian,
We understand your concern about a background running process.
Unfortunately, we couldn't view the link that you have provided due to company's security policy.
We request you to attach the screenshot of the window showing the background process here so that we can assist you better.
Just in case that you are unaware, you can post the screenshot here in your topic.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
On the background and startup page in tuneup utilities there is a process flagged called 361ca67341018900f9a5c4b664de1e09 (always the same name) but what this is or where/when it runs I can't find out. It looks super suspicious to me and I want to find it and remove it. Unfortunately PC tuneup is the only thing that identifies it, and tuneup 2017 doesn't give any tools to access it.
Task manager: not sign of it even if I expand all processes and search them
avg process manager: no sign
windows explorer: cannot find a file anywhere on my computer with this name
I've virus scanned with 3 different AntiVir products (AVG, AVAST, MalwareBytes) and even defender.
I've put a screen image of this below:
https://www.dropbox.com/s/p0fsz821ol6j9st/tuneup.JPG?dl=0
Anyone able to help me on this?
Hello Ian,
Thank you for your screenshot and the information regarding this program. We will check this with our senior technicians and get back to you.
Thank you.