Stuck in passive mode with AVG Premium Security 2013 error

AVG Protection
2

Hello George,
I'm sorry to hear about this. I have sent you an email, please help us with the log files and a screenshot of the error message (AVG Security 2013) by reply to that email to assist you further.
Best regards,
Alok.

3

Hello George,
I'm sorry to hear about this. I have sent you an email, please help us with the log files and a screenshot of the error message (AVG Security 2013) by reply to that email to assist you further.
Best regards,
Alok.

1

Has anybody solved the "AVG Premium Security 2013" passive mode issue.  Running Windows 7 and I'm stuck in passive mode after using the AVG removal tool and every other fix I can think of.  It will no leave passive mode without uninstalling something I don't even have!