Stuck on Windows 7 logo screen

AVG Protection
3

Hi David,

We are sorry to hear this.

I appreciate you already tried the Safe mode option. Since this option doesn't work, We request you to contact the Microsoft now. They will help you to reboot the computer.

Thank you for understanding.

1

Hello, been using avg for ages and it's been great until now.

I used avg to upgrade drivers and it has wrecked my pc
The latest was avg making windows no longer recognize my samsung phone in usb 
Reboot to get stuck on windows logo screen
It refuses to go back to a working time
When trying to go safe mode it refuses to go past avgbidsh.sys

Been trying to fix this cr@p for about 6 hours now - nothing works
Please help if you can
TIA
 

2

Hi David,

We are sorry to hear this.

I appreciate you already tried the Safe mode option. Since this option doesn't work, We request you to contact the Microsoft now. They will help you to reboot the computer.

Thank you for understanding.