Subsciption isn't activated

AVG Protection
3

Hello Niels, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you have paid for AVG subscription. But, did not see the subscription under AVG Account.

We would request you to reach our billing team through phone or chat. They will verify your account and charges. Then, help you to view the subscription under AVG MyAccount.
Visit support.avg.com/support_sales?l=en to reach our billing team.

1

Hello i just bought a subscription on my computer and paid it by bank. I see on my bank account Digital River. But in my account i don't see an active subscription. So what is going wrong?

Thanks for your answer.

2

Hello Niels, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you have paid for AVG subscription. But, did not see the subscription under AVG Account.

We would request you to reach our billing team through phone or chat. They will verify your account and charges. Then, help you to view the subscription under AVG MyAccount.
Visit support.avg.com/support_sales?l=en to reach our billing team.