Subsciption renewal

Hello Jerry,
We apologize for the inconvenience caused.
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount.
This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
This will not effect the accessing of the AVG product installed on your PC.
As we checked with our records, you have renewed your AVG Performance program which is valid till 2018.4.21.
Please connect with us in chat through the following link https://support.avg.com/support_tech_chat
We will assist you in renewal and activation of AVG protection as well.
Thank you.

Have received info re subscript renewal, I am taking the upgrade model,
Your system does not recognize my account to check details, but have seen invoice history,
I have been asked to download the upgrade but have no account ,says your system,

please check and advise by email,
thanks
Jerry Keller

Hello Jerry,
We apologize for the inconvenience caused.
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount.
This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
This will not effect the accessing of the AVG product installed on your PC.
As we checked with our records, you have renewed your AVG Performance program which is valid till 2018.4.21.
Please connect with us in chat through the following link https://support.avg.com/support_tech_chat
We will assist you in renewal and activation of AVG protection as well.
Thank you.