Subscribe but not receive license

AVG Protection
3

Hello Mohd,

I understand your concern about this purchase of AVG. We are unable to find any active subscription of AVG AntiVirus with the email address you have provided. We see that you have an active subscription to AVG Secure VPN. I have sent you an email, please reply to that email with the necessary information on this purchase of AVG AntiVirus. We will check the same and assist you further.

1

I have subscribe antivirus avg for my pc for two years via avg antivirus software on January 9, 2017 and approved and charged to my credit card but nothing happened. I do not accept key license. Why do you send me antivirus avast! manuals? Please what happened? Last year I have subscribe avg antivirus for my android via your software and my telco charged to my account but nothing happened. Avg for my android still free edition. And now, my avg for my pc still free edition because you do not send me any key license numbers. Please…

2

Hello Mohd,

I understand your concern about this purchase of AVG. We are unable to find any active subscription of AVG AntiVirus with the email address you have provided. We see that you have an active subscription to AVG Secure VPN. I have sent you an email, please reply to that email with the necessary information on this purchase of AVG AntiVirus. We will check the same and assist you further.