Subscription active on more devices than I have

Hi Brian,

Please accept our apologies for the inconvenience caused.
There is an ongoing issue with the number of devices info listed in subscription section of AVG program.
Our developers are aware of it & working on it to fix it shortly. Currently, we'd request you to ignore the seat counts.
Once it is fixed, the actual seat/device count will be listed on your program. Thank you for your understanding in advance!

I have the Ultimate subscription which allows for 10 devices.  When I pull up the program on my everyday laptop and click Menu, drop down to My Subscriptions it shows its active on 7 of 10 devices.  Problem is I only have (3) laptops that use it.  How can I see what devices it is referring to?

Hi Brian,

Please accept our apologies for the inconvenience caused.
There is an ongoing issue with the number of devices info listed in subscription section of AVG program.
Our developers are aware of it & working on it to fix it shortly. Currently, we'd request you to ignore the seat counts.
Once it is fixed, the actual seat/device count will be listed on your program. Thank you for your understanding in advance!