i received an email saying $49.99 would be drafted out of my account for a one year subscription on April 9,2019. I went to Cancel my Subscription and it says I’m already paid until next year and then cancellation would take effect. It’s on April 2, 2019 and I want to cancel immediately. I do not want to be charged on April 9,2019. Help!
Hi Jennifer,
We're glad to help you with your request.
Upon checking your account, we see that you've received the pre-billing notification email for the renewal of AVG TuneUp(trial version). We also see that the automatic renewal is already disabled.
Hence, the subscription will not be renewed & will expire on 2019.4.12
The other active subscription in your account is AVG Secure VPN MultiDevice (which is valid till 2020.2.16)
For further queries, feel free to write back to us.
Hi Jennifer,
We're glad to help you with your request.
Upon checking your account, we see that you've received the pre-billing notification email for the renewal of AVG TuneUp(trial version). We also see that the automatic renewal is already disabled.
Hence, the subscription will not be renewed & will expire on 2019.4.12
The other active subscription in your account is AVG Secure VPN MultiDevice (which is valid till 2020.2.16)
For further queries, feel free to write back to us.