Subscription but keeps asking me to join free?

AVG Subscription
3

Hi Angela, 

We will help you in this.
It seems like you have not activated your paid subscription in your device. 
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.

1
Hello, 
I selected the subscription method via 2 free months and then paid, but everytime i try to fix issues it tells me to subscribe again? can someone please help me fix this as i am wanting to use this on many devices?
Thanks
Angela
2

Hi Angela, 

We will help you in this.
It seems like you have not activated your paid subscription in your device. 
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.