Subscription by mistake

Hello Tom,

I understand your concern. From your account, I see that the program got renewed automatically for the original cost of 54.99 Euro on 2017.12.7. Also, you have bought the same AVG Internet Security Unlimited for 35.99 Euro from your side as a promotional offer. I have processed a refund for the cost of 54.99 Euro and the money will be credited back within 7 business days.

I have, I think, closed a new subscription by mistake.

However, I already have a subscription to AVG Internet Security - Unlimited
(formerly known as AVG Protection PRO) and this has been automatically extended.

So I paid once 49.99 euro and once 35.99 euro.

Of course, onsubscriptione protection is sufficient. Can this amount be refunded? By the way, why the difference between the two amounts?

I was told that cancellation is possible within 14 days after purchase.

I would like to explain this to AVG by mail, but I can't find any email address.

Hello Tom,

I understand your concern. From your account, I see that the program got renewed automatically for the original cost of 54.99 Euro on 2017.12.7. Also, you have bought the same AVG Internet Security Unlimited for 35.99 Euro from your side as a promotional offer. I have processed a refund for the cost of 54.99 Euro and the money will be credited back within 7 business days.