Subscription cancellation

Hello Stan,
We acknowledge your request.
You signed up a 30-day free trial of AVG Driver Updater on Nov 10, 2019. We will charge our customers 3 days prior to the expiry date, so that you will have a continuous protection without any interruption in service.  We sent a pre-billing notification prior 10 days of trial expiry which has information about the date of charge.
A charge of GBP 29.99 was debited for the renewal on Dec 07, 2019. Could you confirm your refund request to proceed further?

Hello,

I signed up for a free month trial on driver updater, but did not wish to go ahead with it. What can I do? I don't think it is over the month.

Hello Stan,
We acknowledge your request.
You signed up a 30-day free trial of AVG Driver Updater on Nov 10, 2019. We will charge our customers 3 days prior to the expiry date, so that you will have a continuous protection without any interruption in service.  We sent a pre-billing notification prior 10 days of trial expiry which has information about the date of charge.
A charge of GBP 29.99 was debited for the renewal on Dec 07, 2019. Could you confirm your refund request to proceed further?