Hello David,
You've reached the AVG community support forum.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I have the SAME problem. I'm being charged $99.00 as if July 2023 for a subscription yet when I log in, it says I have no current subscripton!
I want to cancel my subscription but when I log in am being advised I have no subscription in place. I am being charged for the subscription, last payment taken 09.08.2023. Please advise how I can cancel my subscription.
Hello David,
You've reached the AVG community support forum.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
So many people on here are being charged a lot of money for a subscription they have stopped ! I am thinking the whole AVG company is a scam. I wonder how many innocent people get charged without even realising ? They take our money in an instant, but take 5 - 7 days to refund it, no doubt gaining interest on all cash taken in the meantime ! AVG need stopping from doing this.
I've come across the same problem
Hello Peter,
You've reached the AVG community support forum.
We will certainly help you with this issue. Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.
Thank you for understanding in advance!
Hello Mike,
Thank you for contacting AVG Community Support.
We're sorry to know that your subscription is not visible under your AVG My Account.
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
Thank you.
I have the SAME problem. I'm being charged $99.00 as if July 2023 for a subscription yet when I log in, it says I have no current subscripton!