Hello Stefania,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with cancelling the subscription.
We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I need to cancel my AVG DRIVER UPDATER subscription (trial period expiring tomorrow) but the subscription section in my account is empty. It is so enervating not to have clear instructions. Can someone please help? Thanks
If you're having trouble canceling your AVG Driver Updater subscription and your account section doesn't show any subscription information, you'll need to reach out to AVG's customer support for assistance. Here are the steps you can take:
1. Contact AVG Support: Visit the AVG Support page on their website. You should be able to find a "Contact Us" or "Support" link in the footer or header of their website. Click on it to access their support options.
2. Live Chat or Email: Look for options to contact AVG support via live chat or email. These methods are often the quickest ways to get assistance with subscription-related issues.
3. Provide Account Information: When you contact AVG support, be prepared to provide your account information, such as your registered email address or any account numbers associated with your subscription. This will help the support team locate your account and assist you more effectively.
4. Request Cancellation: Once you're connected with an AVG support representative, explain that you'd like to cancel your AVG Driver Updater subscription before the trial period expires. They should be able to assist you with canceling your subscription and ensuring that you won't be charged once the trial period ends.
5. Confirmation: After canceling your subscription, ask for confirmation or a cancellation reference number for your records. This will help ensure that your cancellation request has been processed successfully.
If you're unable to reach AVG support through their website, you may also try contacting them via their official social media channels or community forums. Additionally, if you signed up for the trial through a third-party vendor or platform, such as the Microsoft Store or Apple App Store, you may need to follow their specific cancellation procedures as well.
Remember to keep an eye on your billing statements to ensure that you're not charged for the subscription after canceling it.
Hello Stefania,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with cancelling the subscription.
We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello William,
Thank you for reaching AVG Community Support.
If you have any queries related to AVG, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.