Subscription Cancellation

My name is Ronald Brett and recently advised of the proposed renewal of my account on August 24 2017. I have tried several times to advise AVG that I do not want a renewal .Like Johan above I cannot find the way to be sure of the cancellation. Please cancel service as requested. Ronald Brett Nowra NSW Australia.

Hello Johan,

I am sorry to hear that. I see from your record that you do not have any active subscription of AVG in your account. Please let me know if you have any other email address associated with AVG or provide me your alternate email address, so I can check this and cancel the automatic renewal from your account. I have sent you an email, please reply to that email with the information requested.

I DO NOT WANT TO RENEW MY SUBSCRIPTION!  It seems impossible to find a link to do that, as if that is on purpose.  Mine expires at end of July 2017 and I do NOT want to renew. Please help! 

Hello Johan,

I am sorry to hear that. I see from your record that you do not have any active subscription of AVG in your account. Please let me know if you have any other email address associated with AVG or provide me your alternate email address, so I can check this and cancel the automatic renewal from your account. I have sent you an email, please reply to that email with the information requested.

Hello Ronald,

I am sorry to hear that. I see from your record that you do not have any active subscription of AVG in your account. Please let me know if you have active subscription of AVG in any other email address. I have sent you an email, please reply to that email with the necessary information on this subscription of AVG.