Hello László,
We acknowledge your cancellation request. As you wish to exchange the product for this AVG Tuneup renewal cost, we would recommend you to contact our billing team through chat or phone.
They will check the account and help you with possible solution to exchange the product. Visit support.avg.com/support_sales?l=en to reach our billing team. Thank you.
Good afternoon. I have an avg tune up subscription that I extended before it expired (my mother bought it and since it can be used for 10 devices one gave me the code). But today there was an automatic renewal that I would like to cancel this time as I already have a valid and legal code for the avg tune up program (until 12.05.2022). I would like to ask if there is a way to credit this HUF 10,990 to my avg internet security subscription and the remaining amount will be deducted from the account as avg internet security expires on january 27th and i would like to extend it.
Hello László,
We acknowledge your cancellation request. As you wish to exchange the product for this AVG Tuneup renewal cost, we would recommend you to contact our billing team through chat or phone.
They will check the account and help you with possible solution to exchange the product. Visit support.avg.com/support_sales?l=en to reach our billing team. Thank you.