You have sent me a new mail that I have to renew my subscription
within 29 days but I´ve got a mail from you 2018-11-19 that the
subscription has been canceled and now I want you to confirm it.
I dont want to renew it.
You have sent me a new mail that I have to renew my subscription
within 29 days but I´ve got a mail from you 2018-11-19 that the
subscription has been canceled and now I want you to confirm it.
I dont want to renew it.
Hi, You have sent me a new mail that I have to renew my subscription within 29days but I `ve got a mail from you 2018-11-19 (automatic billing stopped) that it has been cancelled and now I want you to confirm it. I don`t want to renew it. Best regards Kerstin Strenger Di Stefano
Kerstin, you have an AVG Ultimate valid till Dec 1, 2019 under your account.
As per your request, we have cancelled the auto renewal for your subscription. Therefore, you won't be charged in the future after the expiration of the product.
Let us know, if you need further help.