Hi,
Last year I just allowed AVG to automatically take my money for a years subscription…from memory it cost me $98. For this $98 I got one years subscription for 10 devices…I only own 1 device.
I just cancelled the automatic subscription and went online to AVG products and saw that if I bought the same product of 1 years subscription for 10 products, it would not cost me this years proposed $109 but discounted down to $59.
Furthermore, if I buy 1 years subscription for 1 device, it will only cost me $49.
Could AVG please tell me why these same products through a different window on your same website are vastly different in price.
Could AVG also please tell me how I became automatically signed up for an automated charge that is far less value than me manually clicking each year.
Also, could you please inform me how to purchase a 3 year subscription to AVG, TuneUp and VPN.
Regards
Damian Mcakay
Hi Damian,
We're glad to look into this & clarify.
Upon checking your account, we're unable to locate any subscription. It might be registered under your alternate email address.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting them.
Please revert to us via email to proceed further.
Hi Damian,
We're glad to look into this & clarify.
Upon checking your account, we're unable to locate any subscription. It might be registered under your alternate email address.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting them.
Please revert to us via email to proceed further.