Subscription Date, Activation Code, Credit Card Details

AVG Protection
3

Hello Tim,

We will help you with the necessary information.

Follow the below steps to activate the AVG Internet security:

Open AVG Internet Security -> My AVG -> My Subscription -> Log out and remove license (if available) -> Enter your License number to activate it.

Please remove your license number from the post, due to privacy concern.

Let us know, if the issue persists.

1

Dear AVG Help Desk Team,

At the end of Sept 2018 I renewed my subscription for AVG Internet Security
 
CONCERN ( A )
But, when I open AVG on my PC and go to the Menus > My AVG + Subscriptions, it tells me that my subscription for AVG Internet Security will expire on Feb 19 2019
 
I have just ‘Removed’ and then ‘Reloaded’ AVG Internet Security thinking that this would solve the problem but ‘without’ success, also the new activation code from last Sept 2018 is Not accepted.
 
Activation Code from Sept 2018  >  IMWWJ-LHDV2-NYFN3-QDAAN-WVTC4-46SLF

CONCERN ( B )
Finally, I would like to add my new credit card details to my account (as the existing card expires at the end of Jan 2019), but I cannot find a way to do that on my account.
Please can you tell me how I do this??
 
 
QUESTION
Please can you help and resolve the concerns A & B above??
 
NOTE    DO NOT USE     > email address tim3.butler@virgin.net  (NO LONGER WORKING)
              PLEASE USE     > email address tbutler@thesempregroup.com
 
Regards
 
Tim Butler

2

Hello Tim,

We will help you with the necessary information.

Follow the below steps to activate the AVG Internet security:

Open AVG Internet Security -> My AVG -> My Subscription -> Log out and remove license (if available) -> Enter your License number to activate it.

Please remove your license number from the post, due to privacy concern.

Let us know, if the issue persists.