Subscription dates don't match

AVG Subscription
3

Hi Diane,

We will help you with the account information.

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1
Every yearly subscription I have renews on different dates.  
On my renewal email the dates don't match either.   If my original order date is in August, why is it expiring in May? 
Original order date: August 15, 2019
Subscription expires: May 25, 2020
This is not a yearly subscription!!!!
2

Hi Diane,

We will help you with the account information.

It isn't recommended to share account/order, personal info over this public post

We have sent you an email to your registered email address. Please check for the email and revert back to us