Subscription debited

AVG Subscription
3

Hello Richard,
I understand the inconvenience caused. I have sent you an email, please reply to my email with the requested information to assist you further.
Best regards,
Alok.

1

I have had £34.99 debited and cannot trace receiving notification. I have used subscription AVG and free AVG in the past but not for some time (in the case of subscription). All I have is the reference on the debit on my credit card statement. My AVG My Account does not show anything. How can I stop this happening? 
Richard

2

Hello Richard,
I understand the inconvenience caused. I have sent you an email, please reply to my email with the requested information to assist you further.
Best regards,
Alok.