Subscription Disappeared

AVG Protection
6

I used the link and it says I do not have any account. However; I should, my new phone is the Microsoft Duo is this not supported?

5

Hello Marie,

We're sorry for the inconvenience caused.
We request you to contact our designated mobile team directly for further assistance in this regard.
You can use this link to contact our mobile team via email.
Thank you for understanding.

1

I purchased a new phone and downloaded all the apps required, however I am not receiving all the AVG services that I previously had. Why is it so difficult to get a direct email to the company for assistance?
My VPN states no account however; I am paid up through April 2021. Will someone please contact me.
Marie

2

Hello Marie,

We're sorry for the inconvenience caused.
We request you to contact our designated mobile team directly for further assistance in this regard.
You can use this link to contact our mobile team via email.
Thank you for understanding.

3

Thank you for writing back to us, Marie.

We've forwarded your concern to the mobile team from our end. They'll check & get back to you via email as soon as possible.
Your patience is appreciated. Thanks.

4

I used the link and it says I do not have any account. However; I should, my new phone is the Microsoft Duo is this not supported?