Hello Brendan,
Thank you for reaching AVG Community Support.
We understand that you wish know about subscriptions that you have paid and unable to reach our team.
This is definitely not the experience we wanted you to have & we're truly sorry for the discomfort this has caused.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you
Thank you and keep us updated.
There is no email address for queries and the website is worse than useless.
I have the following subscriptions:
Order ID:
#(Order id removed)
Included subscriptions:
AVG Driver Updater for Windows
(Acount information and card details removed)
Order ID:
#(Order id removed)
Included subscriptions:
AVG Driver Updater for Windows
(Acount information and card details removed)
Order ID:
#(Order id removed)
Included subscriptions:
AVG Internet Security (Multi-Device)
(Acount information and card details removed)
Order ID:
#(Order id removed)
Included subscriptions:
AVG Driver Updater for Windows
(Acount information and card details removed)
Order ID:
#(Order id removed)
Included subscriptions:
AVG TuneUp (Multi-Device)
Purchased:
(Acount information and card details removed)
Order ID:
#(Order id removed)
Included subscriptions:
AVG Ultimate (Multi-Device)
Purchased:
(Acount information and card details removed)
Total:
73.55 USD (including tax)
Why am I paying for anything other than the last mentioned one.
Can someone from AVG answer me?
BC
Their is no provision on the website for me to set out these problems. Wy don't you just refer my query to a person who can deal with it?
Thank you for writing us back, Brendan.
We are sorry to know that you were unable to reach our support team through website.
We are are sorry to know about it and would like to apologize for the inconvenience caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.