Subscription ends in 9 days - renewal options, I am confused

AVG Subscription
3

Hello Tony,

We're here to help. 
We request you click on the link below to reach our AVG billing team via live chat or call support to help you with this.
https://support.avg.com/support_sales?l=en
Thanks in advance.

1

Hi,
I am receiving messages regarding my impending subscription renewal for AVG Internet Security and AVG Secure VPN.  The two programs are asking if I want to renew for 1, 2 or 3 years and recommending 2 years.

I would be happy to renew for 2 years for both, but when I click extend now/renewal options I go to a window asking for my credit/debit card details.  I have already loaded this in the AVG site, and I am confused as to why it’s asking again?

I am worried that I will be charged twice for the same service – the subscription will auto renew on 7 December for each.  If I activate the pop-ups (renewals) that come on my PC, will it be charged from today and not the 7 December?

And then, would I be charged again on the 7 December?

I am confused and need advice. I would be happy to renew for 2 years for both with the offered discounts. 

Can you please advise?  Thanks

2

Hello Tony,

We're here to help. 
We request you click on the link below to reach our AVG billing team via live chat or call support to help you with this.
https://support.avg.com/support_sales?l=en
Thanks in advance.