Hello Brian,
I understand your concern.
Please uninstall the expired version of AVG from your computer control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version of AVG Internet Security.
If it asks for a license number before the installation, please enter the one you have.
If it doesn't ask for a password, let the installation gets complete.
Once the AVG Internet Security gets installed, open the same, click on "My AVG->My Subscription".
You will get an option to enter your license number.
Please enter your license number and activate the product to full version.
If you face any difficulties, please let us know and we will assist you further.
AVG asked for a computer restart this morning. After that, when I clicked on tne logo, I got a message saying that my subscription to AVG Free had expired. I had gotten an email about this, so copied the license number to paste in. However, can't get past the error message, which asks me to connect to the Internet (I already am) and doesn't go to the AVG site.
Went to my settings and tried to open AVG in Downloads, where it shows I installed AVG Internet Security_742 (Note: NOT AVG Free) on 20/2/18. Setup began, but then stopped with a note that it was already installed! How can I get in to AVG, and how can I rectify this blockage? In the past, renewal has always been automatic every year. Now this. Very frustrating.
Hello Brian,
I understand your concern.
Please uninstall the expired version of AVG from your computer control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version of AVG Internet Security.
If it asks for a license number before the installation, please enter the one you have.
If it doesn't ask for a password, let the installation gets complete.
Once the AVG Internet Security gets installed, open the same, click on "My AVG->My Subscription".
You will get an option to enter your license number.
Please enter your license number and activate the product to full version.
If you face any difficulties, please let us know and we will assist you further.