Subscription is not displayed

Hello Max,
We're replied to your original community post and sent you an email.
Please check for the email and revert to us.
Thanks for your understanding.

I paid the money. And my subscription is not displayed in my subscriptions. My account with mail [Email address removed]

Hello Max,
We're replied to your original community post and sent you an email.
Please check for the email and revert to us.
Thanks for your understanding.