Subscription isn't renewing

Hello Constance,

It seems that the program awaits activation.
We have sent an email with the steps on how to perform the activation.
Please try the activation and inform the status.
Thank you.

I currently renewed my subscription yesterday and still today when I go to the program I recently had with AVG to run a protection it keeps wanting me to renew. I already have and everything I even have a receipt but yet it isn't working for my AVG on my computer.

Hello Constance,

It seems that the program awaits activation.
We have sent an email with the steps on how to perform the activation.
Please try the activation and inform the status.
Thank you.