Subscription never made

I find myself paying for a subscription that has never been affectionate.
I request a refund for the months of July and August 2021.
I hope you contact me as soon as possible.
Thanks

Hello Pietro,

We're sorry to hear that you feel that way.
Unfortunately, we couldn't locate any recent charges made under the email address you've used to contact us here. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

Hello Pietro,

We're sorry to hear that you feel that way.
Unfortunately, we couldn't locate any recent charges made under the email address you've used to contact us here. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.