Subscription not activated for AVG Internet Security

AVG Subscription
3

Hello Karthik,
Thank you for contacting AVG Community Support.
We understand that you have been charged for AVG subscription, and have not received the renewal email.
We really understand that how inconvenience this might be for you. 
Please know that we are here to help and resolve it for you. 
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

Hi
I have just been deibted 35.88 from my account when I signed up for the promotion to go from AVG Standard and my subscription still says that I have AVG Anti Track. I have also not recieved any notification in my email of this being renewed. 
My email address (Email address removed)

Please look into this urgently as my funds have been debited but no goods.
Karthik

2

Hello Karthik,
Thank you for contacting AVG Community Support.
We understand that you have been charged for AVG subscription, and have not received the renewal email.
We really understand that how inconvenience this might be for you. 
Please know that we are here to help and resolve it for you. 
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.