Subscription not iclude left over time from previous

Hello Michelle,
You've reached the AVG community support forum.
I am glad to see that your issue has been resolved by our billing team. If you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.

How do I get my old left over time on my AVG ultimate ( expires Dec 24) added to my new subscription. It says if not automatically done contact AVG support but there is no way of doing this with the link provided. both subscription now have the same activation code against them on my account.
Many thanks

Hello Michelle,
You've reached the AVG community support forum.
I am glad to see that your issue has been resolved by our billing team. If you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.