Subscription not listed

AVG Subscription
3

Hi Menon,

We're glad to help you with this.
Upon checking your account, we're unable to locate the TuneUp subscription. It might be under your alternate account.
You may need to use the registered email address to access AVG account & manage subscriptions. 
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info. 
Please revert to us via email to proceed further.

1

I am not seeing the AVG Tune-Up subscription details in my AVG account
Next charge is Sep 21.
I only see my AVG Internet Secuirity subscription

2

Hi Menon,

We're glad to help you with this.
Upon checking your account, we're unable to locate the TuneUp subscription. It might be under your alternate account.
You may need to use the registered email address to access AVG account & manage subscriptions. 
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info. 
Please revert to us via email to proceed further.